Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.

Pricing

Normally 3-5 business days. Due to covid shipping is unpredictable. We ask

that you allow an additional 2-3 business days before inquiring about

purchase.

Our regular mink brazilian can last up to 2 years with proper care. Our raw

bundles will last up to 5 years.

Wash hair biweekly for longevity with extensions. Use sulfate free products

on the hair. Always manipulate the hair gently when washing and detangle

from the ends to the roots. Allow hair to air dry or use hooded dryer. And

lastly use a silk bonnet, head scarf or pillow to lock in moisture while you

sleep.

Sulfate free products. Our favorite line is designer essentials. Our favorite

conditioner is silicon mix, found at your local beauty supply.

Due to covid we are currently not allowing any returns on hair but we gladly

accept exchanges. Hair extensions and wigs must be in original packaging

with no visible manipulation of hair in order for the exchange to be

processed. Exchanges must be sent back within 7 days of receipt. Custom

orders are not eligible for exchanges.

Use the book button to secure your appointment. All deposit are non

refundable only transferrable. Appointments can only be rescheduled 2 times

before you forfeit deposit.

Find me on Instagram @Lmtresses_ and send dm or message our business

line 706-593-0593. Please be patient on response time.

We require a 24 hr notice for a cancellation, failure to do so will result In a

forfeit of your deposit.

After a 15 minute grace period there will be a late fee applied in the amount

of $20. After 30 minutes your appointment will be subject to cancellation

depending on the current schedule.

It will not allow you to book because said time and date is already booked.

My calendar does not allow for double booking.